Enrollment Coordinator
Enrollment Coordinator
- 2 Vacancy
- 119 Views
Experience
1 Year
Employee type
Full TimePosition
Entry Level
Offer Salary
From $20.75 /hourly
For Freelance
No
Job Description
Bicycle Health is tackling the opioid epidemic with accessible, affordable, and compassionate care. As an Enrollment Coordinator, you'll be the first voice of hope for patients seeking telemedicine-based treatment. If you’re passionate about healthcare and want to make a real impact, this is your opportunity to guide people toward recovery.
Responsibilities
- Serve as the initial point of contact for individuals interested in Medication-Assisted Treatment (MAT)
- Communicate via email, SMS, phone, and live chat to schedule intake calls
- Explain the Bicycle Health treatment model and help patients understand enrollment
- Conduct phone intakes to assess health info and treatment goals
- Verify insurance and schedule first appointments with providers
- Register patients and update Electronic Health Records (EHR) and CRM systems
- Work with the care team for smooth patient onboarding
- Offer community resource referrals to support treatment
- Participate in refining the enrollment process through feedback and input
Qualification
- 1-2 years of experience in a fast-paced healthcare environment (clinic, hospital, or similar)
- Experience in call centers and insurance verification
- Familiarity with EHR and CRM systems highly preferred
- Live chat or messaging communication experience
- Prior experience working with individuals with substance use disorders preferred
- Excellent written and verbal communication
- Tech-savvy with tools like Google Workspace, Slack, Mac OS
Skills
Job Overview
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Experience
1 Year
-
Location
Remote, United States of America
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Offered Salary
From $20.75 /hourly
-
Qualification
Entry Level
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Functional Area
Health Care
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Degree Level
Intermediate/A-Level
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Industry
Healthcare & Medical -
Date Posted
1 week ago
Bicycle Health
Since 2017
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Website
https://www.bicyclehealth.com/ -
Location
Boston, Massachusetts, United States of America
Job location
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